TroubleshootingEasy

Connect to the VPN (first time)

Set up the company VPN on day one.

8 min 4 stepsUpdated 2026-06-27
Overview

The VPN gives you access to internal wikis and staging environments.

Common symptoms
  • Can't reach internal tools
  • First-time VPN setup
  • New laptop

Step-by-step fix

Step 1 of 425%
Step 1 of 4
1

Install the VPN client

Open Self Service and install 'Company VPN'.

About 1 min
More in New Employee Setup
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