TroubleshootingMedium
Hardware replacement
Get faulty hardware replaced.
10 min 4 stepsUpdated 2026-06-25
Overview
Most hardware is under warranty for 3 years. Replacements ship in 3 to 5 business days.
Common symptoms
- Faulty keyboard
- Cracked screen
- Battery won't hold charge
Step-by-step fix
Step 1 of 425%
Tip: use ← → arrow keys
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