TroubleshootingEasy

VPN won't connect

Get back on the company VPN when it refuses to connect.

7 min 5 stepsUpdated 2026-06-20
Overview

Most VPN problems come from an expired session or a blocked network.

Common symptoms
  • VPN spins and times out
  • Error: 'Could not reach server'
  • Disconnects every few minutes

Step-by-step fix

Step 1 of 520%
Step 1 of 5
1

Check your internet first

Open google.com. If that doesn't load, fix Wi-Fi before trying the VPN.

About 1 min
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